SonderCare — Premium Home Hospital Beds
Comparing home hospital beds · US

SonderCare vs SpinLife: which bed is right for care at home?

If you’ve been browsing hospital beds on SpinLife — scrolling past scooters, wheelchairs and lift chairs to find the bed section — and something is giving you pause, that hesitation is worth listening to. A wide mobility store is a handy place to compare many products at once, but a hospital bed is a narrower decision you’ll live with every day for years, and the lowest sticker isn’t always the lowest cost. This page lays out the real differences, using facts published on SpinLife’s own site, so you can decide with clear eyes.

Quick answer

SpinLife is a broad mobility superstore: it resells scooters, wheelchairs, lift chairs, lifts and hospital beds made by other manufacturers — bed brands like Invacare, Medline, and Drive Medical — and competes on price and selection. SonderCare is the manufacturer of its own premium home hospital bed, which it designs, certifies, delivers, assembles, and warranties as a single product. These aren’t better and worse versions of the same bed; they’re two different kinds of purchase. The right choice comes down to whether your need is short-term and budget-led, or long-term and lived-in.

Key takeaways

  • SpinLife is a multi-category mobility retailer that resells beds built by other manufacturers; SonderCare manufactures its own. That’s a difference in category, not just a difference in price for the same bed.
  • On their own site, SpinLife sells semi-electric beds whose height is adjusted by a manual hand crank, routes bed warranties back to the maker (most parts covered for one year), and gives a 30-day return window with a 20%–25% restocking fee and customer-paid return freight.
  • Every SonderCare Aura bed is full-electric with FallSafe ultra-low 10″ height, arrives with white-glove in-home setup, and carries a 5-year parts warranty handled directly by SonderCare.
  • If the need is short-term or strictly budget-driven, a lower-cost catalog bed may be all the situation calls for. SonderCare earns its place for long-term care, where caregiver effort, the dignity of the bedroom, and years of support matter most.

A store that sells scooters, wheelchairs, lift chairs and beds side by side is built to be a one-stop shop — and that breadth is genuinely useful when a household’s needs are changing fast. But a hospital bed you’ll use every day for years is a narrower decision than a one-time mobility purchase, and it’s worth knowing whether you’re buying a catalog frame or a bed a company designed, certified, and stands behind itself.

Most people who land on a SpinLife review or comparison are mid-decision. A parent is coming home from the hospital, a partner’s mobility has changed, or a recovery is going to take longer than anyone hoped. You’re not loyal to any retailer — you’re trying to make one good choice under pressure, and you want to know whether the cheaper bed in a big catalog is genuinely fine or quietly going to cost you later. That instinct deserves a real answer rather than a sales pitch.

So this comparison does two things. First, it reframes the question: SpinLife and SonderCare aren’t two points on the same shelf — they’re two categories of seller. Second, it puts the structural facts side by side, drawn from SpinLife’s own published pages, with a plain-language note on what each one means for you. We’ll also be honest about when the generalist retailer is the smarter call, because sometimes it genuinely is.

Two different things are being sold

When you compare SonderCare with SpinLife as if they were rival versions of one product, you’re already asking the wrong question. The most useful first step is to notice that they sit in different categories of business — and that the category, more than any single feature, shapes what you experience after the sale.

SpinLife is a broad mobility retailer. It describes itself as a national retailer with its own network of technicians, and its catalog runs across scooters, wheelchairs, lift recliners, lifts, stairlifts and beds — with the beds coming from third-party manufacturers like Invacare, Medline, Drive, Joerns and Med-Mizer rather than a bed it designs and builds. SonderCare is a manufacturer: it engineers, certifies, delivers, and warranties its own Aura and Impulse beds as one continuous product. Neither model is dishonest. They’re simply built to do different jobs.

SpinLife

Broad multi-brand mobility superstore

Resells many manufacturers’ products — scooters, wheelchairs, lift chairs, beds — and competes on price and selection. A fit when you want breadth, or when budget is the main deciding factor.

SonderCare

Dedicated home hospital bed manufacturer

Designs and builds its own beds, certifies the Aura line to International Hospital Standard, and stands behind each one with white-glove delivery and a 5-year warranty. Built for long-term, lived-in care.

The deciding factor

How long, and how lived-in?

A short, functional, budget-first need points one way; years of daily care in a bedroom that should still feel like home points the other. The category you need follows from your timeline, not the storefront.

Read that way, “Is SonderCare better than SpinLife?” dissolves into a clearer question: which category fits the care you’re actually providing? A generalist store suits assembling several mobility products quickly; a dedicated manufacturer suits one bed that has to carry years of daily use. The facts below help you tell which situation you’re in.

What the facts show

Everything in the table below is drawn from SpinLife’s own live pages — their homepage, their beds category, individual bed product pages, their return policy, and their white-glove delivery page — checked on June 25, 2026. We’ve deliberately left out anything we couldn’t source, including any claim about side-rail certification, which their pages don’t confirm either way.

The point isn’t to score points. It’s to show you the structural differences that don’t appear in a price comparison, and that tend to surface only after the bed arrives.

What to check SpinLife SonderCare Verified
Type of seller National multi-category mobility retailer (scooters, wheelchairs, lift chairs, lifts, beds); “the only national retailer with our own network of technicians” Dedicated manufacturer of its own Aura and Impulse home hospital beds Verified 2026-06-25
Who makes the bed Reseller of third-party brands (Invacare, Medline, Drive, Joerns, Med-Mizer and others) Manufacturer of its own beds — designed, certified, and warrantied in-house Verified 2026-06-25
Powered operation Semi-electric and manual models; height adjusted by a manual hand crank (per their beds overview and product pages) Full-electric on every Aura bed; one-button hi-lo, no hand crank Verified 2026-06-25
Design intent Catalog includes “facility quality” Deluxe Homecare beds and bariatric frames up to 600 lbs Residential design as a primary requirement; Aura Platinum upholstered Slate Gray Crypton panels Verified 2026-06-25
Warranty & support Manufacturer warranty (e.g. Drive: limited lifetime frame, 5-yr motor, 1-yr other parts); optional SpinLife service contracts $79–$219 sold separately 5-year comprehensive parts warranty, handled directly by SonderCare; optional +$199 parts & labor Verified 2026-06-25
Delivery & assembly White Glove (inside delivery + assembly) is a separate per-product service, not available in every area White Glove Standard ($599): full in-home setup, installation, walkthrough, and debris removal Verified 2026-06-25
Returns & cancellation 30-day window; new/unused in original packaging; customer pays return freight; 20%–25% restocking fee; custom items non-returnable Pre-purchase consultation with a bed expert to confirm size and fit before you order Verified 2026-06-25
Price position Beds from the few-hundred-dollar range (e.g. $700 on sale) into the low thousands $3,999 (Impulse) to $12,999 (Aura Companion); Aura Premium $6,999, Aura Platinum $8,499 Verified 2026-06-25

What these facts mean for you

Type of sellerSpinLife is a broad mobility store, not a bed maker — convenient if you’re shopping for several products at once. For a hospital bed specifically, the design choices belong to whichever manufacturer built the frame, not the seller.

Who makes the bedBecause the bed is built by another company, you’re buying a catalog item rather than a bed its seller designed. If something needs attention later, you may be coordinating between the store and whichever brand made the frame — instead of calling the one company that engineered, built, and stands behind the bed.

Powered operationOn a semi-electric or manual bed, raising the height for care and lowering it for safety means turning a hand crank, often dozens of times a day. That repetition lands on the caregiver’s back and shoulders. SonderCare builds every Aura bed full-electric for exactly this reason — height, head, and knee move at the touch of a button.

Design intentSome of these frames were engineered first for clinics and facilities, then offered for home use. In a bedroom, that can look and feel like a patient room — the opposite of what most families want. Residential appearance is a primary design requirement for SonderCare, not a finish you add later.

Warranty & supportOn most parts, the underlying coverage is one year and runs through the brand that built the bed, with a separate service contract sold on top if you want in-home help. After that first year, your support depends on the original maker still backing that exact model. SonderCare’s 5-year parts warranty is one company, one phone call, for five years.

Delivery & assemblyInside delivery and assembly are a separate service rather than a guarantee, and they aren’t available everywhere. If white-glove can’t reach your area, a bed that can weigh well over a hundred pounds arrives for you to bring inside and put together. SonderCare’s White Glove Standard service brings the bed in, sets it up, walks you through it, and takes the packaging away.

Returns & cancellationIf the bed isn’t right, returning it means paying the freight back, keeping it new-in-box within 30 days, and giving up a fifth to a quarter of the price in restocking — and a custom configuration can’t be returned at all. Since you often can’t judge whether a bed fits the room until it’s set up, a fit conversation before ordering is worth the few minutes it takes.

Price positionThe low entry price is genuine, and it’s the real reason to consider a generalist retailer — if upfront cost is the deciding factor, a basic catalog bed can win on the sticker. The honest trade-off is everything around the bed: who sets it up, who supports it for years, and whether it looks like furniture or equipment in your home.

Three questions worth asking before you decide

You don’t need anyone to tell you what to think — you need the right questions to think with. These are the three we’d quietly ask ourselves before buying any home hospital bed, each tied to a fact above.

In year two, who actually stands behind the bed?

It’s worth knowing before you buy. Because SpinLife resells other manufacturers’ frames, the bed warranty runs through the maker — on the Drive Medical beds, for example, most parts are covered for one year — with an optional SpinLife service contract sold separately. SonderCare includes a 5-year comprehensive parts warranty handled directly: one company, for five years. Home care often lasts longer than a single year, so the real question isn’t only the price today; it’s who you’ll be calling later.

Who carries the bed inside and sets it up — and what if it’s wrong for the room?

On SpinLife, white-glove inside delivery and assembly is a separate per-product service that may not reach your area, so a heavy bed can arrive for you to move and assemble. Their return window is 30 days, the bed must be new and unused in its original packaging, return freight is the customer’s responsibility, and a 20%–25% restocking fee applies. Since you often can’t judge fit until the bed is built, that’s a narrow margin. SonderCare’s White Glove Standard service brings the bed in, assembles it, and removes the packaging.

Does the lowest sticker still feel like a saving a year in?

That depends on who uses the bed and how often. If height adjusts by a hand crank, the caregiver turns it many times a day; if the frame was designed for a facility, it’s what the family sees in the bedroom every morning. A lower price is real — but so is the daily effort and the look of the room. Only you can weigh them. The point is to weigh them on purpose, rather than discover them after delivery.

Which SonderCare bed fits the situation

If you’ve decided this is long-term, lived-in care, the next question is simply which configuration answers your specific worry. You don’t need the most expensive bed — you need the one matched to the concern actually keeping you up at night. Two worries come up most often among families who start out comparing catalog beds: “I don’t want a clinical or facility-looking frame in our bedroom,” and “the daily lifting and cranking is wearing me out.” Here are the SonderCare configurations built for each, with current prices.

The bedroom that still looks like a bedroom

For families worried about a clinical look

Anchor bed: Aura Platinum Bed
$8,499
  • Appearance: Upholstered Slate Gray Crypton side panels, furniture-grade finish
  • Height range: Full-electric hi-lo, 10″ to 39″
  • Fall prevention: FallSafe ultra-low 10″ platform (17″ to mattress top)
  • Certification: Certified to International Hospital Standard
  • Operation: 54 dB(A) — quieter than typical conversation
  • Warranty: 5-year comprehensive parts, included
Recommended add-ons: Underbed Auto-Nightlight for safer night transfers; a pressure-redistribution mattress for extended bed rest.

The bed that does the lifting for you

For caregivers doing daily transfers

Anchor bed: Aura Premium Bed
$6,999
  • Operation: Full-electric — height, head, and knee; no hand crank
  • Transfers: 21″ pre-programmed bed-to-wheelchair transfer height
  • Positioning: Zero Gravity, Cardiac Chair, Trendelenburg tilt
  • Fall prevention: FallSafe ultra-low 10″ platform
  • Capacity: 500 lbs weight capacity
  • Warranty: 5-year parts; +$199 for parts & labor
Recommended add-ons: White Glove Standard delivery ($599) for full in-home setup; an overbed table and assist accessories for daily routines.

If the budget needs to start lower, the Impulse Residential Bed ($3,999) brings full-electric head, knee, and hi-lo adjustment in a residential design — an entry point into the manufacturer category without dropping into a crank-and-assemble purchase. And for couples who want to keep sleeping side by side, the Aura Companion Bed ($12,999) is a split-king with each side independently adjustable.

When SpinLife is genuinely the right call

For a genuinely short-term or purely functional need — a few months of recovery in a spare room, or a basic frame where appearance and long-term support aren’t priorities — a lower-cost bed from a general mobility retailer may be all the situation calls for, and paying for furniture-grade design and a five-year warranty would be more than the moment requires. The same is true if you’re outfitting several mobility needs at once and want them from one catalog. SonderCare is built for the opposite case: long-term, lived-in care, where daily caregiver effort, a bedroom that still feels like home, and one company standing behind the bed for years are what matter.

Frequently asked questions

Is SpinLife a good place to buy a hospital bed?

SpinLife is a broad online mobility retailer that resells beds from other manufacturers, such as Invacare, Medline, and Drive Medical, alongside scooters, wheelchairs and lift chairs. If your need is short-term or strictly budget-driven, or you’re shopping for several mobility products at once and you’re comfortable with the warranty running through the original maker, it can be a reasonable choice. For long-term, lived-in care where daily caregiver effort, appearance, and multi-year support matter, a manufacturer like SonderCare is built for a different job.

Does SpinLife make its own hospital beds?

No. SpinLife describes itself as a national mobility retailer, not a manufacturer, and its beds carry brands such as Invacare, Medline, and Drive Medical. That means the bed you buy is designed and warrantied by the company that built the frame, with SpinLife handling the sale and, optionally, service. SonderCare designs, certifies, delivers, and warranties its own beds as a single product.

Are SpinLife’s hospital beds full-electric, or do they need a hand crank?

It varies by model, so confirm before you buy. SpinLife’s own beds overview explains that a semi-electric bed uses electric controls for the head and feet but a manual crank for adjusting the height, and the Drive Medical semi-electric bed’s page states the bed height is adjusted manually. Height is the function a caregiver uses most. Every SonderCare Aura-series bed is full-electric — height, head, and knee are all motor-driven, with a one-button hi-lo and pre-set positions.

What warranty comes with a hospital bed from SpinLife?

The bed warranty is provided by the manufacturer, not by SpinLife. On the Drive Medical Ultra Light beds, for example, the welds and frame carry a limited lifetime warranty, the motor and hand control are covered for 5 years, and all other parts and components for 1 year, with claims running through Drive. SpinLife also sells optional service contracts ($79 to $219) separately. SonderCare includes a 5-year comprehensive parts warranty on every bed, handled directly, with an optional 5-year parts-and-labor upgrade for $199.

Can I return a hospital bed to SpinLife if it doesn’t work out?

Within limits. SpinLife’s policy gives a 30-day return window on most items, requires the product to be new and unused in its original packaging, makes the customer responsible for return freight, and applies a 20%–25% restocking fee (15% on power wheelchairs); custom-built items can’t be returned. Because a hospital bed usually has to be set up before you know whether it fits the room, it’s worth being sure before assembly. SonderCare instead offers a pre-purchase consultation to confirm size and fit before you order.

Does SpinLife deliver and set up the bed in my home?

Sometimes, as a separate service. SpinLife offers White Glove Delivery — the bed delivered inside, set up, tested, and packaging removed — priced per product, and it notes the service may not be available in every area. Where it isn’t available, the bed arrives for you to bring inside and assemble. SonderCare’s White Glove Standard service ($599) includes full setup, installation, a feature walkthrough, and debris removal, with a rush option available in 1 to 3 business days.

How does SonderCare’s price compare with SpinLife?

They sit in different categories. SpinLife’s hospital beds start in the few-hundred-dollar range and run up through the low thousands, competing on price and breadth. SonderCare’s line runs from $3,999 for the Impulse Residential Bed to $12,999 for the Aura Companion split-king, with the Aura Premium at $6,999 and the Aura Platinum at $8,499 — figures that reflect in-house design, International Hospital Standard certification, white-glove delivery, and a 5-year warranty. If the lowest upfront price is the priority, the generalist retailer wins on the sticker; if total ownership across years of care matters more, SonderCare is built for that.

Not sure which bed your situation calls for?

Tell us what’s happening at home — the care needs, the room, who’s doing the lifting — and we’ll recommend the right fit honestly, even if that means a smaller bed than you expected. No pressure, ever.

 

Experience the SonderCare Difference

Certified medical-grade beds, premium finishes, and professional installation—designed to transform home care into a safer, more comfortable experience.

Customer Reviews (Based on 110 reviews)
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Geri Grove profile picture
Geri Grove
15 September 2026
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We appreciated the prompt response to our inquiry about the SonderCare bed. Victoria's willingness to speak with us on a holiday weekend was outstanding.
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Deyong Cha profile picture
Deyong Cha
8 September 2026
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I purchased a Sondercare bed back in 2021, I called last month to order a replacement mattress. I called twice left messages both times, once with an actual live person. I never received a return callback so I left a bad review today. I guess someone watches their reviews of google, they just called & gave me a deal on a new mattress and said they would follow up on what happened with their poor response. I don’t expect perfection, just “best efforts” so I’m satisfied and revising my review.
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LuAnn Jensen profile picture
LuAnn Jensen
4 September 2026
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I lucked into SonderCare completey at random with an internet search after giving up on insurance coming through. Their salesperson, Hailey, was extremely thorough in her explanation of the bed models and features, and very helpful in helping me make my selection. They also arranged for Rocky Mountain Movers to deliver the bed with white glove service which they did beautifully. They actually built the bed next to his existing rickety bed and then we just moved him over. Absolutely seamless all the way around. I am a stickler for details, and SonderCare didn't miss a single detail. I couldn't be happier knowing that my husband is in a much better bed and far more comfortable than he has been in months. I would recommend this company to anyone!
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Jason Connell profile picture
Jason Connell
6 May 2026
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What sets SonderCare apart is their service. They’re responsive, easy to work with, and genuinely committed to getting things right for both the user and the installer. That alignment between who they are as people and how they operate as a company is rare—and it’s why I continue to trust them. I wholeheartedly recommend SonderCare to anyone looking for reliable, well-designed products backed by a team that truly cares.
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Lane Stone and Larry Korb profile picture
Lane Stone and Larry Korb
15 April 2026
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The bed is beautiful. It has a lot of features but the keypad is intuitive and will be easy to use.
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William PRZYK profile picture
William PRZYK
28 February 2026
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I recently purchased a SonderCare bed for my personal use. As a cancer patient and survivor, comfort and accessibility are incredibly important to me. The bed arrived within a couple of days, and the delivery team went above and beyond. They decided the front entrance would be easier than the back door, and without hesitation, they shoveled a path to make the delivery possible. The setup was quick, and I received a clear demonstration of all the controls. After a few nights of sleep, I can honestly say the bed has exceeded my expectations. The different settings have made a noticeable difference in how my whole body feels, and getting in and out of bed is now so much easier. There was a small issue with my credit card, but it was resolved within a couple of days thanks to the help of Victoria and Ben. Their support was excellent. I would recommend this bed to anyone experiencing pain or discomfort from a regular bed. Great product, great service, and wonderful people at SonderCare. Thank you, William — Bancroft, Ontario
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Cynthia Betances profile picture
Cynthia Betances
24 January 2026
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What a great company to deal with! And the sales rep 'Victoria,' was so much more—a knowledgeable, patient guide through the product options in order to match them to our particular needs! I came away with just what we were looking for without experiencing any push or pressure to purchase. Thank you, SonderCare and thank you, Victoria!
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Carol McLean profile picture
Carol McLean
22 October 2025
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Seyar is simply the best! Very professional knowledgeable and made eveything easy and effortless. Highly recommend to eveyone
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Rhonda K. Perkins profile picture
Rhonda K. Perkins
9 October 2025
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I appreciate your professional presentation today. All my questions and more were answered. Great product!
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Marcella Tironese profile picture
Marcella Tironese
30 September 2025
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I
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Sheila O'Reilly profile picture
Sheila O'Reilly
10 August 2025
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We needed a bed for my Father in Law quite quickly, on a Friday afternoon. We called SonderCare and immediately had our bed ordered, delivery same afternoon. Seyar made the delivery and we couldn't have been more pleased with his service. It was an extremely hot day but Seyar did the delivery and set up with speed, efficiency and very polite attention to detail. I would highly recommend SonderCare and most definitely...Seyar!
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W. M. Amato profile picture
W. M. Amato
28 June 2025
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Michele and the other staff at Sonder Care have been exceptional. I was given two weeks to convert my home into ADA compliant, and somehow I had to find a bed! I came across Sonder Care and was treated with courtesy beyond all expectations. Not only did Michele get me a bed within my time frame, but she upgraded the mattress when the one I ordered was not available, and she dealt with the misery of a credit card snafu that would have impacted delivery. I am proud to say that the product is well worth every penny spent, and the lovely neighbors to the North excel at customer service! Thank you one and all for your kindness and professionalism. It was a bright spot during a difficult time.
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Julie R profile picture
Julie R
3 June 2025
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The SonderCare team is exceptional. Starting with smooth organization and flawless delivery by Seyar. The bed is exceptional and 100X more comfortable than the one in the hospital. Huge thanks to the SonderCare team for looking after our most critical family members and patients! It’s greatly appreciated.
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John Lous Dela Cruz profile picture
John Lous Dela Cruz
27 May 2025
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Great service from start to finish! Seyar was incredibly helpful and professional. The beds are perfectly fine—comfortable, well-built, and exactly as described. Highly recommend Sonder Care for anyone in need of quality home care beds and reliable support.
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Dale Fraser profile picture
Dale Fraser
23 May 2025
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Seyar was extremely informative, careful and professional. He arrived when he said he would, and was very friendly and the bed is everything we were looking h to or and more. Great service!!
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Alan Keil profile picture
Alan Keil
23 May 2025
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Seyar was very professional and very personable. He took lots of time explaining all the functions in the systematic way of how to use the bed and all its benefits. I would highly recommend Seyar and his services and I think the bed is great!
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Deirdre O'Brien profile picture
Deirdre O'Brien
6 May 2025
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I just purchased a bed from Sayar at Sondercare for my mother. It is perfect and works super well. The entire experience was exceptional in a very difficult and stressful time. Seyar took care of everything, delivered and set up the bed with a smile. He treated us with care and compassion. I cannot thank him enough. I highly recommend Sonder Care. Deirdre O'Brien
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Renna Roderick Helman profile picture
Renna Roderick Helman
6 May 2025
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After much research, I decided to purchase a SonderCare hospital bed for my husband; however, ordering a product of this cost online without a person to back this product did not appeal to me. Fortunately, I found Walt and AbleMed in Savannah, Ga. Walt immediately connected me to Zoey, who is amazing. She is knowledgeable and professional. Her level of customer service is second to none, answering all pre-purchase questions and following up on all details post purchase. Walt’s white glove delivery service far exceeded my expectations. I highly recommend SonderCare, as it is a premium hospital bed that meets and exceeds my needs; however, the best part of my SonderCare purchase is the customer service of Walt and Zoey.
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Kathy Neumann profile picture
Kathy Neumann
2 May 2025
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Seyar was a pleasure to work with - he was patient with all my questions and answered them well. He is very knowledgeable about the product and is a good listener. Many thanks.
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Jennifer Steele profile picture
Jennifer Steele
25 April 2025
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Had amazing service today, I had some issues with my loaner bed not having the safety precautions from another service provider. I met Seyar, and he was able to help me out with a same day rental. Without his help, I would have had to cancel my transport reservation for my Mom, and she would have had to have a longer hospital stay. I am so grateful and thankful he was able to help me out when I was so stressed. He saved the day! Would highly recommend contacting him to help you.