SonderCare — Premium Home Hospital Beds
FROM JOURNEY UPBED STANDARD MOTORIZED LIFT BED TO SONDERCARE

SonderCare Aura™ Premium 39" Hospital Bed
vs Journey UPbed Standard Motorized Lift Bed

Experience hospital-certified excellence with advanced therapeutic positioning, ultra-low fall protection, and elegant residential design—all at a value that delivers superior long-term care.

Rated 4.9/5 by Home Care Professionals

When transitioning from hospital to home care, choosing the right bed is critical for safety, comfort, and therapeutic outcomes. The SonderCare Aura™ Premium 39" Hospital Bed and Journey UPbed Standard Motorized Lift Bed both offer electric positioning, but they serve fundamentally different needs and deliver vastly different levels of clinical capability.

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The SonderCare Aura™ Premium represents the pinnacle of home healthcare bed technology—a hospital-certified medical bed meeting international standards while maintaining elegant residential aesthetics. With its espresso luxury woodgrain finish, four ultra-quiet DC motors, and comprehensive therapeutic positioning including Trendelenburg tilt, Comfort Chair, and Zero Gravity modes, it delivers clinical-grade functionality without compromising home dignity.

The Journey UPbed Standard offers basic electric positioning with a unique lift-to-stand feature, designed primarily for assisted bed exit. While this addresses one specific mobility challenge, it provides limited therapeutic positioning and lacks the advanced safety features, hospital certification, and comprehensive clinical capabilities that define premium home care equipment.

For families seeking the highest standard of home care—combining fall prevention, therapeutic excellence, residential beauty, and hospital-grade reliability—the SonderCare Aura™ Premium delivers unmatched value and peace of mind.

Feature-by-Feature Comparison

Comparing SonderCare Aura™ Premium 39" Hospital Bed ⭐ vs Journey UPbed Standard Motorized Lift Bed

Feature SonderCare Aura™ Premium 39" ⭐ Journey UPbed Standard
Price $6,999 $2,199.00
Bed Width 39" (Standard Twin) 38"
Operation Fully-Electric with Hand Control Fully-Electric with Hand Control
Design Style Espresso Luxury Woodgrain Finish Residential Appearance
Ultra-Low Height Yes (10" platform) No
Backrest Angle 71 degrees 80 degrees
Side Rails Two fully height-adjustable Assist Rails included One-position rails (up or down)
Tilt (Trendelenburg) Full Tilt forward and backward (Trendelenburg & Reverse) Not available
Comfort Chair Position Full Comfort Chair with 90-degree elevation of backrest Not available
Zero Gravity Position Full Zero-G position to address swelling and back pain Not available
Brake System Easy Central Brake Pedal locks/unlocks all 4 casters simultaneously Not Specified
Motor System 4 Ultra-Quiet DC motors 3 DC motors
Weight Capacity 500 lbs 600 lbs
Certification Certified to International Hospital Bed Standard No available certification information
Delivery Standard delivery within 10-21 days. Expedited or Rush options available (1-3 days or 4-9 days) No guaranteed delivery. Typically long lead times and no rush options
Installation Professional Set-Up across North America Installation available in some areas

Home-First Design

SonderCare beds are purpose-built for residential environments, featuring elegant espresso woodgrain that preserves dignity and comfort. Every design element addresses the unique needs of home care patients who deserve both advanced functionality and beautiful aesthetics.

Fall Prevention First

Ultra-low positioning brings patients safely closer to the ground, dramatically reducing fall risk and injury potential. This game-changing safety feature enables more independent transfers while providing families with invaluable peace of mind during recovery.

Therapeutic Excellence

Advanced positioning capabilities deliver superior therapeutic benefits—from enhanced circulation to improved respiratory function. Multiple therapeutic positions including Trendelenburg and Zero Gravity address specific medical needs while maintaining patient comfort.

Service Excellence

Experience the confidence of new equipment backed by manufacturer warranty, guaranteed delivery windows, and professional white glove installation. SonderCare's comprehensive support ensures your transition from hospital to home is seamless and stress-free.

Why SonderCare Aura™ Premium Delivers Superior Value

The SonderCare Aura™ Premium 39" Hospital Bed represents a fundamentally different approach to home healthcare—one that prioritizes hospital-grade clinical capability, comprehensive safety systems, and therapeutic positioning excellence. While the Journey UPbed Standard offers basic electric positioning with a lift-assist feature, the Aura™ Premium delivers the complete spectrum of advanced medical bed functionality certified to international hospital standards.

Read more about SonderCare's advantages...

The Aura™ Premium's ultra-low 10" platform height provides unmatched fall prevention—bringing patients safely closer to the ground and dramatically reducing injury risk during transfers. This critical safety feature, combined with fully height-adjustable assist rails and central four-wheel braking, creates a comprehensive fall protection system that the Journey UPbed Standard cannot match. For families caring for fall-risk patients, this difference is transformative.

Beyond safety, the Aura™ Premium offers therapeutic positioning capabilities that address complex medical needs. Full Trendelenburg and Reverse Trendelenburg tilt supports circulation therapy and respiratory management. The Zero Gravity position relieves pressure and reduces swelling. The Comfort Chair position with 90-degree backrest elevation enables dignified seated activities. These advanced therapeutic functions—powered by four ultra-quiet DC motors—provide clinical benefits that basic electric beds simply cannot deliver.

The Aura™ Premium's hospital certification to international standards ensures that every component meets rigorous medical equipment requirements. This certification reflects comprehensive testing and quality standards that provide families with confidence in long-term reliability and safety. Combined with guaranteed delivery windows (including rush options as fast as 1-3 days) and professional white glove installation across North America, SonderCare delivers service excellence that matches its product quality.

The espresso luxury woodgrain finish transforms the Aura™ Premium from medical equipment into elegant bedroom furniture—preserving dignity and home aesthetics while delivering hospital-grade functionality. For patients transitioning from hospital to home, this combination of advanced clinical capability, comprehensive safety features, and residential beauty represents the gold standard in home healthcare beds.

Ready to Upgrade Your Home Care?

Experience the SonderCare difference with hospital-certified quality, advanced therapeutic positioning, and elegant residential design. Our team is ready to help you transition to superior home healthcare.

  • ✓ Hospital-certified to international standards
  • ✓ Professional white glove installation included
  • ✓ Current pricing available on the product page
Get Started Today
SonderCare Aura™ Premium 39

Frequently Asked Questions

What makes the SonderCare Aura™ Premium 39" Hospital Bed better than the Journey UPbed Standard?

The SonderCare Aura™ Premium is hospital-certified to international standards and offers comprehensive therapeutic positioning that the Journey UPbed Standard does not provide. Key advantages include ultra-low 10" platform height for superior fall prevention, full Trendelenburg and Reverse Trendelenburg tilt for circulation therapy, Zero Gravity positioning for swelling and back pain relief, and Comfort Chair mode with 90-degree backrest elevation. The Aura™ Premium features four ultra-quiet DC motors (vs. three), fully height-adjustable assist rails, central four-wheel braking, and elegant espresso luxury woodgrain finish. Additionally, SonderCare provides guaranteed delivery windows with rush options and professional white glove installation across North America.

How much does the SonderCare Aura™ Premium 39" Hospital Bed cost?

The SonderCare Aura™ Premium 39" Hospital Bed is currently priced at $6,999. This price includes two fully height-adjustable assist rails. While the initial investment is higher than the Journey UPbed Standard ($2,199), the Aura™ Premium delivers hospital-certified quality, advanced therapeutic positioning, comprehensive safety features, and professional installation—representing superior long-term value for families requiring advanced home healthcare capabilities. Mattresses and additional accessories are available separately.

What is included with delivery and setup?

SonderCare provides professional white glove installation across North America, ensuring proper setup and safety certification of your hospital-grade bed. Standard delivery is available within 10-21 business days, with expedited options available (4-9 days) and rush delivery (1-3 days) for urgent needs. Professional installation includes complete assembly, positioning in your chosen room, operational demonstration, and removal of packaging materials. The Journey UPbed Standard offers installation only in some areas with no guaranteed delivery timeframes or rush options. SonderCare's comprehensive delivery service ensures your transition from hospital to home is seamless and stress-free.

What kind of support and warranty does SonderCare provide?

SonderCare provides comprehensive customer support through multiple channels including phone support at 833-656-6305 and email at info@sondercare.com. As a hospital-certified medical bed meeting international standards, the Aura™ Premium is backed by manufacturer warranty covering manufacturing defects and mechanical components. We recommend contacting SonderCare directly to confirm specific warranty period, coverage details (frame, motors, electronics), and service processes. Our customer service team is available to answer questions about operation, maintenance, and troubleshooting. Professional white glove installation ensures proper setup from day one, and replacement parts are available through SonderCare for long-term reliability.

How difficult is it to switch from a Journey UPbed Standard to a SonderCare Aura™ Premium?

Transitioning to the SonderCare Aura™ Premium is straightforward and fully supported by our professional team. The standard 39" width fits comfortably in most bedrooms (external dimensions 44" W x 81" L), similar to your current bed footprint. SonderCare's white glove installation service handles all setup, positioning, and operational demonstration—our technicians will show you and your caregivers how to use all advanced features including Trendelenburg tilt, Comfort Chair, Zero Gravity positioning, and height-adjustable rails. The hand control is intuitive and clearly labeled for all functions. Our customer support team at 833-656-6305 is available to answer any questions during your transition and beyond, ensuring you maximize the therapeutic benefits of your hospital-certified bed.

What therapeutic benefits does the Aura™ Premium provide that the Journey UPbed Standard does not?

The SonderCare Aura™ Premium delivers comprehensive therapeutic positioning capabilities that address complex medical needs. The Zero Gravity position elevates legs and back to optimal angles, reducing swelling, improving circulation, and relieving back pain—ideal for patients with edema, venous insufficiency, or chronic pain. Trendelenburg and Reverse Trendelenburg tilt positions support circulation therapy, respiratory management, and specific medical protocols. The Comfort Chair position with 90-degree backrest elevation enables dignified seated activities like eating, reading, and socializing without leaving bed. The ultra-low 10" platform height dramatically reduces fall risk and injury potential during transfers. These advanced therapeutic functions—powered by four ultra-quiet DC motors and certified to international hospital standards—provide clinical benefits that basic electric beds cannot deliver, making the Aura™ Premium ideal for patients with complex care needs.

Experience the SonderCare Difference

Certified medical-grade beds, premium finishes, and professional installation—designed to transform home care into a safer, more comfortable experience.

Customer Reviews (Based on 110 reviews)
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Geri Grove profile picture
Geri Grove
15 September 2026
Trustindex verifies that the original source of the review is Google.
We appreciated the prompt response to our inquiry about the SonderCare bed. Victoria's willingness to speak with us on a holiday weekend was outstanding.
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Deyong Cha profile picture
Deyong Cha
8 September 2026
Trustindex verifies that the original source of the review is Google.
I purchased a Sondercare bed back in 2021, I called last month to order a replacement mattress. I called twice left messages both times, once with an actual live person. I never received a return callback so I left a bad review today. I guess someone watches their reviews of google, they just called & gave me a deal on a new mattress and said they would follow up on what happened with their poor response. I don’t expect perfection, just “best efforts” so I’m satisfied and revising my review.
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LuAnn Jensen profile picture
LuAnn Jensen
4 September 2026
Trustindex verifies that the original source of the review is Google.
I lucked into SonderCare completey at random with an internet search after giving up on insurance coming through. Their salesperson, Hailey, was extremely thorough in her explanation of the bed models and features, and very helpful in helping me make my selection. They also arranged for Rocky Mountain Movers to deliver the bed with white glove service which they did beautifully. They actually built the bed next to his existing rickety bed and then we just moved him over. Absolutely seamless all the way around. I am a stickler for details, and SonderCare didn't miss a single detail. I couldn't be happier knowing that my husband is in a much better bed and far more comfortable than he has been in months. I would recommend this company to anyone!
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Jason Connell profile picture
Jason Connell
6 May 2026
Trustindex verifies that the original source of the review is Google.
What sets SonderCare apart is their service. They’re responsive, easy to work with, and genuinely committed to getting things right for both the user and the installer. That alignment between who they are as people and how they operate as a company is rare—and it’s why I continue to trust them. I wholeheartedly recommend SonderCare to anyone looking for reliable, well-designed products backed by a team that truly cares.
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Lane Stone and Larry Korb profile picture
Lane Stone and Larry Korb
15 April 2026
Trustindex verifies that the original source of the review is Google.
The bed is beautiful. It has a lot of features but the keypad is intuitive and will be easy to use.
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William PRZYK profile picture
William PRZYK
28 February 2026
Trustindex verifies that the original source of the review is Google.
I recently purchased a SonderCare bed for my personal use. As a cancer patient and survivor, comfort and accessibility are incredibly important to me. The bed arrived within a couple of days, and the delivery team went above and beyond. They decided the front entrance would be easier than the back door, and without hesitation, they shoveled a path to make the delivery possible. The setup was quick, and I received a clear demonstration of all the controls. After a few nights of sleep, I can honestly say the bed has exceeded my expectations. The different settings have made a noticeable difference in how my whole body feels, and getting in and out of bed is now so much easier. There was a small issue with my credit card, but it was resolved within a couple of days thanks to the help of Victoria and Ben. Their support was excellent. I would recommend this bed to anyone experiencing pain or discomfort from a regular bed. Great product, great service, and wonderful people at SonderCare. Thank you, William — Bancroft, Ontario
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Cynthia Betances profile picture
Cynthia Betances
24 January 2026
Trustindex verifies that the original source of the review is Google.
What a great company to deal with! And the sales rep 'Victoria,' was so much more—a knowledgeable, patient guide through the product options in order to match them to our particular needs! I came away with just what we were looking for without experiencing any push or pressure to purchase. Thank you, SonderCare and thank you, Victoria!
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Carol McLean profile picture
Carol McLean
22 October 2025
Trustindex verifies that the original source of the review is Google.
Seyar is simply the best! Very professional knowledgeable and made eveything easy and effortless. Highly recommend to eveyone
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Rhonda K. Perkins profile picture
Rhonda K. Perkins
9 October 2025
Trustindex verifies that the original source of the review is Google.
I appreciate your professional presentation today. All my questions and more were answered. Great product!
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Marcella Tironese profile picture
Marcella Tironese
30 September 2025
Trustindex verifies that the original source of the review is Google.
I
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Sheila O'Reilly profile picture
Sheila O'Reilly
10 August 2025
Trustindex verifies that the original source of the review is Google.
We needed a bed for my Father in Law quite quickly, on a Friday afternoon. We called SonderCare and immediately had our bed ordered, delivery same afternoon. Seyar made the delivery and we couldn't have been more pleased with his service. It was an extremely hot day but Seyar did the delivery and set up with speed, efficiency and very polite attention to detail. I would highly recommend SonderCare and most definitely...Seyar!
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W. M. Amato profile picture
W. M. Amato
28 June 2025
Trustindex verifies that the original source of the review is Google.
Michele and the other staff at Sonder Care have been exceptional. I was given two weeks to convert my home into ADA compliant, and somehow I had to find a bed! I came across Sonder Care and was treated with courtesy beyond all expectations. Not only did Michele get me a bed within my time frame, but she upgraded the mattress when the one I ordered was not available, and she dealt with the misery of a credit card snafu that would have impacted delivery. I am proud to say that the product is well worth every penny spent, and the lovely neighbors to the North excel at customer service! Thank you one and all for your kindness and professionalism. It was a bright spot during a difficult time.
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Julie R profile picture
Julie R
3 June 2025
Trustindex verifies that the original source of the review is Google.
The SonderCare team is exceptional. Starting with smooth organization and flawless delivery by Seyar. The bed is exceptional and 100X more comfortable than the one in the hospital. Huge thanks to the SonderCare team for looking after our most critical family members and patients! It’s greatly appreciated.
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John Lous Dela Cruz profile picture
John Lous Dela Cruz
27 May 2025
Trustindex verifies that the original source of the review is Google.
Great service from start to finish! Seyar was incredibly helpful and professional. The beds are perfectly fine—comfortable, well-built, and exactly as described. Highly recommend Sonder Care for anyone in need of quality home care beds and reliable support.
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Dale Fraser profile picture
Dale Fraser
23 May 2025
Trustindex verifies that the original source of the review is Google.
Seyar was extremely informative, careful and professional. He arrived when he said he would, and was very friendly and the bed is everything we were looking h to or and more. Great service!!
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Alan Keil profile picture
Alan Keil
23 May 2025
Trustindex verifies that the original source of the review is Google.
Seyar was very professional and very personable. He took lots of time explaining all the functions in the systematic way of how to use the bed and all its benefits. I would highly recommend Seyar and his services and I think the bed is great!
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Deirdre O'Brien profile picture
Deirdre O'Brien
6 May 2025
Trustindex verifies that the original source of the review is Google.
I just purchased a bed from Sayar at Sondercare for my mother. It is perfect and works super well. The entire experience was exceptional in a very difficult and stressful time. Seyar took care of everything, delivered and set up the bed with a smile. He treated us with care and compassion. I cannot thank him enough. I highly recommend Sonder Care. Deirdre O'Brien
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Renna Roderick Helman profile picture
Renna Roderick Helman
6 May 2025
Trustindex verifies that the original source of the review is Google.
After much research, I decided to purchase a SonderCare hospital bed for my husband; however, ordering a product of this cost online without a person to back this product did not appeal to me. Fortunately, I found Walt and AbleMed in Savannah, Ga. Walt immediately connected me to Zoey, who is amazing. She is knowledgeable and professional. Her level of customer service is second to none, answering all pre-purchase questions and following up on all details post purchase. Walt’s white glove delivery service far exceeded my expectations. I highly recommend SonderCare, as it is a premium hospital bed that meets and exceeds my needs; however, the best part of my SonderCare purchase is the customer service of Walt and Zoey.
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Kathy Neumann profile picture
Kathy Neumann
2 May 2025
Trustindex verifies that the original source of the review is Google.
Seyar was a pleasure to work with - he was patient with all my questions and answered them well. He is very knowledgeable about the product and is a good listener. Many thanks.
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Jennifer Steele profile picture
Jennifer Steele
25 April 2025
Trustindex verifies that the original source of the review is Google.
Had amazing service today, I had some issues with my loaner bed not having the safety precautions from another service provider. I met Seyar, and he was able to help me out with a same day rental. Without his help, I would have had to cancel my transport reservation for my Mom, and she would have had to have a longer hospital stay. I am so grateful and thankful he was able to help me out when I was so stressed. He saved the day! Would highly recommend contacting him to help you.