FROM ACCORA HI-LOW EMPRESA HOSPITAL BED TO SONDERCARE

Sondercare Aura™ Premium 39" Hospital Bed
vs Accora Hi-Low Empresa Hospital Bed

Experience hospital-certified excellence with residential elegance. The Aura™ Premium delivers comprehensive therapeutic positioning, ultra-low fall protection, and sophisticated espresso woodgrain design—all backed by guaranteed delivery and professional installation.

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Rated 4.9/5 by Home Care Professionals

When transitioning from hospital to home care, choosing the right medical bed can significantly impact recovery, safety, and quality of life. The Sondercare Aura™ Premium 39" Hospital Bed and the Accora Hi-Low Empresa Hospital Bed both offer fully-electric operation and hospital-grade functionality, but they differ substantially in design philosophy, feature completeness, and service delivery.

Feature-by-Feature Comparison

Comparing Sondercare Aura™ Premium 39" Hospital Bed vs Accora Hi-Low Empresa Hospital Bed

Feature	SonderCare Aura™ Premium 39"	Accora Hi-Low Empresa
Price	$6,999	$4,604.00
Bed Width	39" (Standard Twin)	36" – 42" (Adjustable)
Operation	Fully-Electric with Hand Control	Fully-Electric with Hand Control
Design Style	Espresso Luxury Woodgrain Finish	Residential Appearance
Ultra-Low Height	Yes (10" platform height)	Yes
Backrest Angle	71 degrees	70 degrees
Side Rails	Two fully height-adjustable Assist Rails included	Rails at additional cost
Tilt (Trendelenburg)	Full Tilt forward and backward (Trendelenburg & Reverse)	Yes (80-degree backrest elevation)
Comfort Chair Position	Full Comfort Chair with 90-degree elevation of backrest	Yes (80-degree backrest elevation)
Zero Gravity Position	Full Zero-G position to address swelling and back pain	Yes
Brake System	Easy Central Brake Pedal locks/unlocks all 4 casters simultaneously	User must lock/unlock all casters individually
Motor System	4 Ultra-Quiet DC motors	4 DC motors
Weight Capacity	500 lbs	600 lbs
Certification	Certified to International Hospital Bed Standard	Certified Hospital Bed
Delivery	Standard delivery within 10-21 days. Expedited or Rush options available (1-3 days or 4-9 days)	No guaranteed delivery. Typically long lead times and no rush options
Installation	Professional Set-Up across North America	Installation available in some areas

Home-First Design

SonderCare beds are purpose-built for residential environments, featuring elegant espresso woodgrain that preserves dignity and comfort. Every design element addresses the unique needs of home care patients who deserve both advanced functionality and beautiful aesthetics.

Fall Prevention First

Ultra-low positioning brings patients safely closer to the ground, dramatically reducing fall risk and injury potential. This game-changing safety feature enables more independent transfers while providing families with invaluable peace of mind during recovery.

Therapeutic Excellence

Advanced positioning capabilities deliver superior therapeutic benefits—from enhanced circulation to improved respiratory function. Multiple therapeutic positions including Trendelenburg and Zero Gravity address specific medical needs while maintaining patient comfort.

Service Excellence

Experience the confidence of new equipment backed by manufacturer warranty, guaranteed delivery windows, and professional white glove installation. SonderCare's comprehensive support ensures your transition from hospital to home is seamless and stress-free.

Why SonderCare Aura™ Premium Delivers Superior Value

The Aura™ Premium 39" represents a comprehensive home healthcare solution that addresses the complete spectrum of patient and caregiver needs. While the Accora Hi-Low Empresa offers basic hospital bed functionality at a lower price point, the Aura™ Premium includes critical features that significantly enhance safety, comfort, and long-term value.

Ready to Upgrade Your Home Care?

Experience the SonderCare difference with hospital-certified quality, residential elegance, and comprehensive support. Our team is ready to help you transition to superior home care.

✓ Hospital-certified with residential aesthetics
✓ Guaranteed delivery and professional installation
✓ Current price: $6,999

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Frequently Asked Questions

What makes the SonderCare Aura™ Premium 39" better than the Accora Hi-Low Empresa?

The Aura™ Premium delivers superior value through its complete feature set and service reliability. It includes two height-adjustable assist rails (Accora charges separately), offers 90-degree Comfort Chair positioning versus Accora's 80-degree maximum, features elegant espresso woodgrain finish for residential aesthetics, and provides central brake operation for caregiver convenience. Most importantly, SonderCare guarantees delivery within 10-21 days with expedited options, while Accora offers no delivery guarantees and typically has long lead times. Professional installation is available across North America rather than select areas only.

How much does the SonderCare Aura™ Premium 39" cost compared to the Accora?

The Aura™ Premium 39" is currently priced at $6,999. It includes two height-adjustable assist rails, advanced positioning capabilities, professional installation coverage, and residential finishes. Confirm current pricing and what is included in your quote before ordering.

How quickly can I receive the SonderCare bed?

SonderCare offers guaranteed delivery windows: standard delivery within 10-21 business days, expedited white glove service in 4-9 days, or rush delivery in just 1-3 days for urgent needs. This predictability proves invaluable when coordinating hospital discharge or transitioning care arrangements. The Accora Hi-Low Empresa provides no guaranteed delivery timeline and typically experiences long lead times with no rush options available, creating uncertainty during critical transition periods.

What kind of support does SonderCare provide?

SonderCare provides comprehensive support including professional white glove installation across North America, phone support at 833-656-6305, email assistance at info@sondercare.com, and ongoing customer service. Professional installation ensures proper setup, safety certification, and operational training. The Accora Hi-Low Empresa offers installation only in some areas, creating potential challenges for customers in underserved regions who may need to arrange their own setup of complex hospital-grade equipment.

Is switching from the Accora to SonderCare difficult?

Transitioning to SonderCare is straightforward and well-supported. Both beds use fully-electric hand controls, so operation will feel familiar. The Aura™ Premium's 39" standard twin width (44" external) fits easily in most bedrooms where an Accora would fit. SonderCare's professional installation team handles complete setup, demonstrates all features, and ensures you're comfortable with operation before they leave. The central brake system actually simplifies daily use compared to Accora's individual caster locks. Most families find the transition seamless and immediately appreciate the enhanced positioning capabilities and residential aesthetics.

Will the bed fit in my existing bedroom space?

The Aura™ Premium 39" has external dimensions of 44" W x 81" L, providing a standard 39" x 79" sleeping surface. This standard twin width fits comfortably in most bedrooms and through standard doorways. The Accora's adjustable width (36"-42") offers some flexibility, but the Aura™ Premium's fixed 39" width represents the optimal balance of comfort and space efficiency for most home care situations. Allow clearance on all sides for bed operation, caregiver access, and the full height range movement. The integrated bed extension accommodates taller users without requiring additional floor space.

Experience the SonderCare Difference

Certified medical-grade beds, premium finishes, and professional installation—designed to transform home care into a safer, more comfortable experience.

Call 833-656-6305 View All Beds

Customer Reviews

(Based on 110 reviews)

    
 
 
      Posted on Google  
   
   Geri Grove 
 15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. We appreciated the prompt response to our inquiry about the SonderCare bed. Victoria's willingness to speak with us on a holiday weekend was outstanding.
  
 
     Posted on Google  
   
   Deyong Cha 
 8 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. I purchased a Sondercare bed back in 2021, I called last month to order a replacement mattress. I called twice left messages both times, once with an actual live person. I never received a return callback so I left a bad review today. I guess someone watches their reviews of google, they just called & gave me a deal on a new mattress and said they would follow up on what happened with their poor response. I don’t expect perfection, just “best efforts” so I’m satisfied and revising my review.
  
 
     Posted on Google  
   
   LuAnn Jensen 
 4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. I lucked into SonderCare completey at random with an internet search after giving up on insurance coming through. Their salesperson, Hailey, was extremely thorough in her explanation of the bed models and features, and very helpful in helping me make my selection. They also arranged for Rocky Mountain Movers to deliver the bed with white glove service which they did beautifully. They actually built the bed next to his existing rickety bed and then we just moved him over. Absolutely seamless all the way around. I am a stickler for details, and SonderCare didn't miss a single detail. I couldn't be happier knowing that my husband is in a much better bed and far more comfortable than he has been in months. I would recommend this company to anyone!
  
 
     Posted on Google  
   
   Jason Connell 
 6 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. What sets SonderCare apart is their service. They’re responsive, easy to work with, and genuinely committed to getting things right for both the user and the installer. That alignment between who they are as people and how they operate as a company is rare—and it’s why I continue to trust them. I wholeheartedly recommend SonderCare to anyone looking for reliable, well-designed products backed by a team that truly cares.
  
 
     Posted on Google  
   
   Lane Stone and Larry Korb 
 15 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. The bed is beautiful. It has a lot of features but the keypad is intuitive and will be easy to use.
  
 
     Posted on Google  
   
   William PRZYK 
 28 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. I recently purchased a SonderCare bed for my personal use. As a cancer patient and survivor, comfort and accessibility are incredibly important to me. The bed arrived within a couple of days, and the delivery team went above and beyond. They decided the front entrance would be easier than the back door, and without hesitation, they shoveled a path to make the delivery possible. The setup was quick, and I received a clear demonstration of all the controls. After a few nights of sleep, I can honestly say the bed has exceeded my expectations. The different settings have made a noticeable difference in how my whole body feels, and getting in and out of bed is now so much easier. There was a small issue with my credit card, but it was resolved within a couple of days thanks to the help of Victoria and Ben. Their support was excellent. I would recommend this bed to anyone experiencing pain or discomfort from a regular bed. Great product, great service, and wonderful people at SonderCare. Thank you, William — Bancroft, Ontario
  
 
     Posted on Google  
   
   Cynthia Betances 
 24 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. What a great company to deal with! And the sales rep 'Victoria,' was so much more—a knowledgeable, patient guide through the product options in order to match them to our particular needs! I came away with just what we were looking for without experiencing any push or pressure to purchase. Thank you, SonderCare and thank you, Victoria!
  
 
     Posted on Google  
   
   Carol McLean 
 22 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Seyar is simply the best! Very professional knowledgeable and made eveything easy and effortless. Highly recommend to eveyone
  
 
     Posted on Google  
   
   Rhonda K. Perkins 
 9 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. I appreciate your professional presentation today. All my questions and more were answered. Great product!
  
 
     Posted on Google  
   
   Marcella Tironese 
 30 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. I
  
 
     Posted on Google  
   
   Sheila O'Reilly 
 10 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. We needed a bed for my Father in Law quite quickly, on a Friday afternoon. We called SonderCare and immediately had our bed ordered, delivery same afternoon. Seyar made the delivery and we couldn't have been more pleased with his service. It was an extremely hot day but Seyar did the delivery and set up with speed, efficiency and very polite attention to detail. I would highly recommend SonderCare and most definitely...Seyar!
  
 
     Posted on Google  
   
   W. M. Amato 
 28 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. Michele and the other staff at Sonder Care have been exceptional. I was given two weeks to convert my home into ADA compliant, and somehow I had to find a bed! I came across Sonder Care and was treated with courtesy beyond all expectations. Not only did Michele get me a bed within my time frame, but she upgraded the mattress when the one I ordered was not available, and she dealt with the misery of a credit card snafu that would have impacted delivery. I am proud to say that the product is well worth every penny spent, and the lovely neighbors to the North excel at customer service! Thank you one and all for your kindness and professionalism. It was a bright spot during a difficult time.
  
 
     Posted on Google  
   
   Julie R 
 3 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. The SonderCare team is exceptional. Starting with smooth organization and flawless delivery by Seyar. The bed is exceptional and 100X more comfortable than the one in the hospital. Huge thanks to the SonderCare team for looking after our most critical family members and patients! It’s greatly appreciated.
  
 
     Posted on Google  
   
   John Lous Dela Cruz 
 27 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. Great service from start to finish! Seyar was incredibly helpful and professional. The beds are perfectly fine—comfortable, well-built, and exactly as described. Highly recommend Sonder Care for anyone in need of quality home care beds and reliable support.
  
 
     Posted on Google  
   
   Dale Fraser 
 23 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. Seyar was extremely informative, careful and professional. He arrived when he said he would, and was very friendly and the bed is everything we were looking h to or and more. Great service!!
  
 
     Posted on Google  
   
   Alan Keil 
 23 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. Seyar was very professional and very personable. He took lots of time explaining all the functions in the systematic way of how to use the bed and all its benefits. I would highly recommend Seyar and his services and I think the bed is great!
  
 
     Posted on Google  
   
   Deirdre O'Brien 
 6 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. I just purchased a bed from Sayar at Sondercare for my mother. It is perfect and works super well. The entire experience was exceptional in a very difficult and stressful time. Seyar took care of everything, delivered and set up the bed with a smile. He treated us with care and compassion. I cannot thank him enough. I highly recommend Sonder Care. Deirdre O'Brien
  
 
     Posted on Google  
   
   Renna Roderick Helman 
 6 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. After much research, I decided to purchase a SonderCare hospital bed for my husband; however, ordering a product of this cost online without a person to back this product did not appeal to me. Fortunately, I found Walt and AbleMed in Savannah, Ga. Walt immediately connected me to Zoey, who is amazing. She is knowledgeable and professional. Her level of customer service is second to none, answering all pre-purchase questions and following up on all details post purchase. Walt’s white glove delivery service far exceeded my expectations. I highly recommend SonderCare, as it is a premium hospital bed that meets and exceeds my needs; however, the best part of my SonderCare purchase is the customer service of Walt and Zoey.
  
 
     Posted on Google  
   
   Kathy Neumann 
 2 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. Seyar was a pleasure to work with - he was patient with all my questions and answered them well. He is very knowledgeable about the product and is a good listener. Many thanks.
  
 
     Posted on Google  
   
   Jennifer Steele 
 25 April 2025
 
 
 Trustindex verifies that the original source of the review is Google. Had amazing service today, I had some issues with my loaner bed not having the safety precautions from another service provider. I met Seyar, and he was able to help me out with a same day rental. Without his help, I would have had to cancel my transport reservation for my Mom, and she would have had to have a longer hospital stay. I am so grateful and thankful he was able to help me out when I was so stressed. He saved the day! Would highly recommend contacting him to help you.